The National Council of Legislators from Gambling States (NCLGS) recently held a panel discussion on the advantages and pitfalls of self-exclusion programs. This event, part of a four-day session at Rivers Casino in Pittsburgh, brought together experts to explore how these programs are implemented across various jurisdictions. The panel emphasized the importance of treating individuals on voluntary self-exclusion (VSE) lists with compassion and respect, highlighting the diverse approaches and challenges faced by different states.
Diverse Approaches to Self-Exclusion
Self-exclusion programs vary significantly across jurisdictions. In Rhode Island, individuals on VSE lists must undergo therapy before they can gamble again. Other states require petitions or board appearances for reinstatement. Massachusetts Council on Gaming and Health CEO Marlene D. Warner noted that reinstatements are becoming more structured, requiring specific criteria rather than simply expiring after a set period. This diversity in approaches underscores the complexity of managing self-exclusion programs effectively.
The panelists stressed that people on VSE lists should not be treated like criminals. Jennifer Shatley, Executive Director of the Responsible Online Gaming Association, emphasized the need to view self-exclusion as a mental health issue rather than a punitive measure. Warner agreed, advocating for a compassionate approach that respects the dignity of individuals seeking help. This perspective is crucial in ensuring that self-exclusion programs serve their intended purpose of aiding recovery.
Washington State Representative Shelley Kloba highlighted the importance of active participation in self-exclusion programs. In Washington, self-exclusion periods range from one to ten years, with no option for rescindment. Kloba emphasized that individuals must actively choose to self-exclude and that this decision should be a significant step in their recovery journey. This approach aims to make self-exclusion a proactive tool for managing gambling behavior.
Compassionate Treatment of Self-Excluded Individuals
The panel discussion highlighted the need for empathy in handling self-exclusion cases. Warner pointed out that people who opt for self-exclusion are seeking assistance and should be treated with respect. This compassionate approach involves ensuring that interactions with self-excluded individuals are polite and supportive. Shatley added that viewing self-exclusion through a mental health lens can help reduce stigma and promote recovery.
Approximately 3.5% of adults struggle with gambling issues, making VSE programs a vital tool for many. However, the inconsistent rules across states pose challenges. Warner and Shatley both advocated for a standardized, empathetic approach to self-exclusion, which can help create a supportive environment for individuals trying to manage their gambling habits. This approach also involves educating casino staff on how to handle self-excluded patrons with care and respect.
The panelists agreed that self-exclusion should not be seen as a criminal proceeding. Instead, it should be viewed as a compassionate response to individuals seeking help. Warner emphasized that those on VSE lists have asked for assistance and deserve to be treated with dignity. This perspective is essential in creating a supportive environment that encourages recovery and reduces the stigma associated with gambling problems.
Challenges and Opportunities in Self-Exclusion Programs
While self-exclusion programs are crucial for addressing gambling issues, they come with their own set of challenges. The panelists discussed the need for clear and consistent policies across jurisdictions. Warner noted that the lack of uniformity in self-exclusion rules can create confusion and hinder the effectiveness of these programs. She called for a more standardized approach that ensures individuals receive the support they need regardless of where they are.
Shatley highlighted the importance of viewing self-exclusion as part of a broader strategy for responsible gaming. This includes providing resources and support for individuals who choose to self-exclude. By integrating self-exclusion into a comprehensive responsible gaming framework, casinos and regulators can better address the needs of those struggling with gambling issues.
The panel also discussed the role of technology in enhancing self-exclusion programs. Warner pointed out that advancements in technology can help streamline the self-exclusion process and improve its effectiveness. For example, digital platforms can make it easier for individuals to enroll in self-exclusion programs and for casinos to enforce these exclusions. This can help create a more efficient and supportive system for managing gambling behavior.
The NCLGS panel discussion underscored the importance of a compassionate and standardized approach to self-exclusion programs. By treating individuals with respect and providing the necessary support, these programs can play a crucial role in helping people manage their gambling habits and promote recovery.
