Lockdogs, North America’s fastest-growing provider of high-security key-changeable locks for the gaming industry, is wrapping up a banner 2024. The company has experienced explosive growth this year, with even bigger plans for 2025, including expanding its product line and celebrating a milestone 10th anniversary.
In 2024, Lockdogs saw its best year yet, a result of increased recognition and demand for its innovative lock technology. According to Jeff Connor, the company’s owner, growth has come from expanded routes, new market opportunities, and an uptick in the popularity of historical horse racing machines. This combination of factors has propelled the company to new heights.
Breaking Records and Expanding Horizons
Lockdogs has shipped and installed more locks in 2024 than in all previous years combined, and there’s no sign of slowing down. “All of these things combined created a perfect storm of success for us,” Connor explained. This year also marked the addition of Rachel Loudon to the team. With decades of experience in gaming compliance and internal controls, Loudon has played a crucial role in the company’s growth and efficiency.
A key factor in Lockdogs’ success is the increasing transition to cashless gaming. Operators are quickly realizing that electronic gaming machines (EGMs) will require fewer locks as they evolve. Lockdogs’ locks are key-changeable up to 13,650 times, offering a versatile solution for new machines, kiosks, sportsbooks, table games, and cages.
The Future of Gaming Locks
Connor believes that the industry’s move toward cashless gaming will continue to benefit Lockdogs, especially as properties shift away from traditional, one-time-use locks. The company’s technology allows locks to be rekeyed and repurposed, eliminating the need to discard old locks when upgrading gaming machines. This provides a cost-effective solution for operators.
Lockdogs’ locks can be reset to neutral and repurposed for various future applications, ensuring that operators get more value out of their investment. “It makes sense if you buy something that’s forward-thinking,” Connor said, referencing the company’s adaptability to new technologies and the changing gaming landscape.
Customer Service at the Core
Lockdogs’ organic growth is largely attributed to its commitment to exceptional customer service. Connor has made a point of ensuring that the company remains responsive to the needs of its clients. Rather than expanding too quickly, the focus has been on maintaining quality relationships with customers and providing reliable, innovative products.
This dedication to service, combined with the company’s forward-thinking approach to gaming locks, has positioned Lockdogs for continued success in 2025. The team is already preparing for its 10th anniversary celebration next year, marking a decade of progress and innovation in the gaming industry.
