Corrections Policy
Why This Page Exists
The gambling industry produces fast-moving, high-stakes news: license suspensions announced at odd hours, merger figures that get restated, regulatory decisions that are appealed and reversed. CASINO NEWS PRESS works hard to get things right the first time, but any publication that claims it never errs is not being honest. What separates serious journalism from the rest is not the absence of mistakes; it is what happens after one is found. This page is our commitment on that front.
Our Core Commitments
- We correct factual errors promptly and visibly, in the article where the error appeared.
- We do not quietly rewrite articles to erase mistakes. Substantive fixes are acknowledged in a correction note.
- We do not remove accurate reporting because a company, operator, or PR agency finds it inconvenient.
- Anyone can request a correction, and every request gets reviewed by the editorial team.
What Counts as What
Corrections
A correction fixes a factual error: a wrong figure, a misattributed quote, an incorrect license status, a misstated jurisdiction, the wrong company in a deal. When we issue one, we fix the text and append a note stating what was wrong and when it was fixed. For significant errors, the note appears prominently rather than buried at the foot of the page.
Clarifications
A clarification addresses wording that was technically accurate but ambiguous or open to misreading, for example, a headline that implied a license was revoked when it was suspended pending review. We fix the wording and note the change where the ambiguity was material.
Updates
Industry stories evolve: an operator responds after publication, a fine is appealed, a deal closes or collapses. Adding new information to a developing story is an update, not a correction, and is marked as such. We date updates so readers can see how the story developed.
What a Correction Is Not
Disagreement with our analysis, dislike of a headline’s emphasis, or a request to soften accurate reporting are not correction matters. We will still read such messages, and our Editorial Standards include a genuine right of reply for those we cover, but the corrections process is reserved for facts.
How to Request a Correction
Email support@casinonewspress.com with the subject line CORRECTION and include:
- The URL of the article
- The specific statement you believe is wrong, quoted exactly
- What you believe the correct fact is
- Evidence: a regulatory filing, an official register entry, a company document, court records, or an authoritative source we can verify independently
Requests backed by primary sources are resolved fastest. “Trust me, that number is wrong” takes longer, because we will verify it ourselves either way, following the same process described in our Fact-Checking Policy.
Timelines
We acknowledge correction requests within two business days, usually sooner. Straightforward factual errors with clear evidence are typically fixed within one business day of verification. Complex disputes, for example, disagreements over how a regulator’s decision should be characterized, can take longer because we go back to primary documents and, where needed, to the parties involved. While a substantive claim is under review, we may add an editor’s note to the article flagging that a statement is disputed.
Special Care: License Status and Legal Claims
Two categories get heightened treatment. First, statements about an operator’s license status: reporting a company as unlicensed or sanctioned when it is not, or vice versa, can cause real harm, so these claims are checked against official regulator registers both before publication and immediately upon any challenge. Second, statements alleging unlawful conduct: these are corrected or clarified with particular urgency if shown to be wrong, and the correction note will be explicit.
Removal Requests
We do not unpublish accurate articles. Aggregators, executives, and operators sometimes ask for stories to be deleted because they are old, embarrassing, or affect search results. Our archive is the record of an industry, and deleting accurate journalism corrupts that record. In rare cases involving demonstrable safety risks or legal requirements, we may consider limited redaction, with a note explaining that material was removed. Where a right to erasure or similar law applies, requests are assessed against the journalistic exemptions that law provides.
Accountability
Corrections are reviewed by the editorial team collectively, and recurring error patterns feed back into our verification process so the same mistake does not happen twice. If you have followed the process above and believe your request was wrongly refused, reply to the thread and ask for escalation; a second reviewer will look at it fresh.
